431 Main Street, Suite C
PO Box 1808
Lyons, CO 80540
Frequently Asked Questions
Please read our FAQ before sending us a message.
For all retail online orders over $99, ground shipping across the Continental US is FREE.
All retail order under$99 ship for a standard flat rate of $5.99
We accept Visa, MasterCard, and American Express.
Please see our shipping zone and deliver time map on your order tracking page. (NOTE: To protect your privacy you must be logged into this site or have your billing Email and Order ID which were sent to you at the time of your order)
Yes, it is 100% secure. Our secure server does not store your payment information since all transactions are processed through Square a veteran ecommerce company specializing in payment processing. If you have a monthly subscription to any of our products your payment information cannot be accessed by any of our staff or affiliates.If you have concerns about purchasing online, please take a moment to read about security measures taken to protect your credit card information.
All our facilities are climate controlled to ensure your product is safe and fresh. We maintain strict quality control procedures and tight levels of security..
No Robots! Custom packing with attention to detail. We treat your packages as if they were our own. Our pick and pack fulfillment team handles your products personally, with extra care.
We ship orders same-day if received by 12:00 Noon, Mountain Standard Time, including international orders. Domestic & International shipping to many destinations worldwide. Our manifest system integrates with UPS, FedEx and USPS. This system provides a third level of quality control during the picking, packing and shipping processes.
Yes you will receive an invoice after your payment has been completed. If you place a monthly order we clearly disclose your total monthly charges for your products, including an accounting of items shipped in a concise report. We believe that total transparency builds strong relationships with our customers. Detailed reporting supports better relationships and customer satisfaction.
Send us an email
All Emails are answered withing 1 BUSINESS day.